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FREQUENTLY ASKED QUESTIONS
What is Gengoya?

We are a platform to expand your Japanese vocabulary knowledge. We try different approaches to execute the knowledge sharing, including but not limited to :

  • Extensive usage of editorial illustration
  • Interactive social networking approach
  • Digital or physical learning products
  • etc
Where can I see physical Gengoya products?

Gengoya does not have an exclusive store yet, but you can see our products in these partner stores :

  • Jakarta : Arts & Science Grand Indonesia
  • Bandung : Toko Kopi Toko Djawa, Braga
  • Bandung : Toko Kopi Toko Djawa, Gandapura
Does Gengoya provide Japanese classes?

Not at the moment, but maybe in the future.

Does Gengoya have a community I can join?

Not at the moment, but we are working on it.

Do you ship internationally?

Yes, please purchase from www.gengoya.club/shop

GENGOYA CARD ONLINE
How to use Gengoya Card Online?
How to access Gengoya Card Online?

Please go to this link http://cards.gengoya.club

How to unlock new packs / cards?

There are two ways to get the unlock code :

  1. To buy the code via our stores and receive digital version of the cards.
  2. To buy the physical Gengoya Cards. The code will be inside the packaging.
Loading time is very slow.

We tried to keep the system as light as possible. But depends on your internet provider the speed may vary between locations.

My code does not work!

Please email your ID and code to us at hi@gengoya.club

Also there are reported cases where user double tapped the “submit” button, which resulted in the system showing “code does not exist” message. Go to My Cards page and make sure whether the pack have been unlocked or not. If problem persists, contact us at the email above.

GENGOYA CARD ONLINE VERSION HISTORY
Ver. 1.0
  1. Added Hiragana Pack free for all users.
  2. Added Hiragana Quiz feature for all users.
  3. Changed the color of correct answer to green.
  4. Changed background color of review correct answer to green.
  5. Quiz Setup Page : added game mode preview images.
  6. Changed the order of game mode “Picture to Japanese” with “Japanese to English”
Ver.0.9
  1. Added feedback button on main menu
  2. Hide unworking buttons